Question 1

What exactly do I get?

Accepted Answer

One conversion-first SaaS explainer, around 60 seconds, built from your live URL. It includes a positioning pass on your message, a written script, brand-matched 2D motion graphics, a professional voiceover, captions, and a music bed. You get the 16:9 master, up to 75 seconds, plus a 9:16 vertical cut up to 60 seconds for Reels or paid social.

Question 2

How fast is the first draft?

Accepted Answer

A few business days. The exact turnaround depends on the queue and how quickly you send your brief. The whole point of the URL-driven pipeline is speed without the six-week studio wait.

Question 3

What's your revision and refund policy?

Accepted Answer

No refunds, and up to 5 rounds of revisions. The guarantee is satisfaction by iteration, not money back: we revise the video against the brief over up to five rounds, and most are right within one or two. Each round takes 1 to 3 business days, so be specific in your notes (timestamps, exact changes) to get there in fewer rounds. A human reviews every frame before it reaches you.

Question 4

What do you need from me?

Accepted Answer

Your live URL and a short brief: what the product does, the one differentiator that matters, your voice, and anything to avoid. We pull your colors, fonts, and product UI straight from the site, so you don't have to assemble a brand kit.

Question 5

Do you do 3D or live-action?

Accepted Answer

No, and we say so plainly. We make high-quality 2D UI motion graphics and kinetic type, brand-matched and custom-composed. If you need bespoke 3D, character animation, or a live shoot, you want a different shop and a bigger budget. We're honest about the tier because conversion is what you're paying for, not polish for its own sake.

Question 6

16:9 or 9:16, which do I need?

Accepted Answer

Both, usually. 16:9 lives on your homepage, YouTube, and a Product Hunt launch. 9:16 is for Reels, Shorts, and paid social. We build both from one production, so you don't pay twice.

Question 7

Can you show me actually using the product?

Accepted Answer

For the hero and proof moments we rebuild the key UI in motion, pixel-clean, with nothing required from you. A full walkthrough of the live product needs a screen recording you send us against a short shot list. That's a paid add-on, not the base package, because the recording quality is a dependency we can't control.

Question 8

Why conversion-first instead of just pretty?

Accepted Answer

Most motion studios are animators, so they ship beautiful videos that don't sell. We start with the message: the hook in the first three seconds, the real differentiator up front, objections turned into proof, a callback CTA. The same mechanics that make a landing page convert. Then we animate it.

Question 9

What does it cost?

Accepted Answer

Founding price is $167 for the first ten videos, then $197, then $227 as the count climbs. The price you see is the price you pay, in USD. The counter on the site shows the real number of spots left at each price.

Question 10

Who is this built for?

Accepted Answer

Funded SaaS, roughly seed to Series B, with someone who owns growth. You launch features and need video for the homepage, Product Hunt, announcements, and ads, and you can't justify a $5k studio or a six-week wait.

Questions, answered honestly.

Send your URL. Get a draft in days.